Mark Andrews deflects praise after helping woman during in-flight emergency

“It was scary,” Springs, 34, said in a phone interview. “I’m not easily shaken, but she couldn’t hold her head up, she couldn’t retain consciousness for very long. They could barely find a pulse, and her blood pressure was super low.”

During the frightening ordeal, a man seated on the aisle two seats to Springs’s right asked the doctor and nurse if they thought the woman might have low blood sugar. Springs had fallen asleep shortly after boarding, so he hadn’t noticed the tall man in the black tracksuit. But he recognized him almost immediately as the man reached into his bag for a blood sugar test kit.

“If you’re obsessed with the Ravens like I am, you know exactly what Mark Andrews looks like, in profile, with his helmet off,” said Springs, who was born and raised in Baltimore and now lives in Andrews’s hometown of Scottsdale, Ariz.

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Springs said Andrews, who was diagnosed with Type 1 diabetes at age 9 and is an advocate for others living with the disease, showed the doctor and nurse how to administer the test while they kept the woman alert. Afterward, they helped the woman drink some orange juice, which seemed to stabilize her. The remainder of the flight was tense, Springs said, as the doctor and nurse remained beside the woman.

“Nobody was on their phones, nobody was working, everybody was alert,” said Springs, who was returning home after attending Sunday’s AFC championship game in Baltimore with his brother and dad. “I credit the Southwest crew for trying to keep everybody calm.”

When the flight landed in Phoenix, Springs said the woman was able to walk, with some assistance, to the paramedics waiting with a stretcher at the end of the boarding ramp. Springs shared the story of the incident on X, the site formerly known as Twitter. Springs said he thought twice about tagging the Ravens or Andrews but decided the three-time Pro Bowl tight end deserved recognition for his good deed.

“Today was a perfect exemplification of who he is,” Springs said. “He just wants to do the right thing, even when no one’s watching. I probably blew up his spot a little bit … but Mark was an equal part of the team that helped this woman, and I think it was pretty cool to reflect on once we all got off the plane. He just went about his day.”

Andrews, who returned from a serious ankle injury suffered in Week 11 to play in Sunday’s loss to the Kansas City Chiefs, issued a statement about the incident through the Ravens.

“In addition to the fast-acting flight attendants, the real heroes are the nurse and doctor who also happened to be on the plane,” he said. “Thankfully they were able to provide the woman the quick assistance she needed.”